Privacy Policy for zMarket

1. Introduction

zMarket ("we", "us", or "our") operates https://zmarket.zavecoder.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered autonomous marketing platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, business name, phone number
• Business Information: Business location, timezone, industry type
• Social Media Data: When you connect Facebook/Instagram accounts, we access:
  • Public profile information
  • Page/account names and IDs
  • Posts, stories, and media content
  • Comments, reviews, and engagement metrics
  • Analytics and insights data

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on Platform
• Device Information: Browser type, IP address, operating system
• Cookies: Session tokens, preferences, analytics cookies

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform services
• Publish content to your connected social media accounts
• Generate AI-powered marketing content and responses
• Analyze performance metrics and provide insights
• Respond to customer reviews automatically (when enabled)
• Send service notifications and updates
• Improve Platform features and user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with:

• Meta (Facebook/Instagram): To publish posts, stories, and manage accounts
• Google: For Google Business Profile integration (when connected)
• OpenAI: For AI content generation (text only, no personal data)
• Cloudflare: For hosting and content delivery
• Neon Database: For secure data storage

4.2 We Do NOT:

• Sell your personal data to third parties
• Share data with advertisers
• Use your data for purposes other than Platform services

5. Data Storage and Security

• Storage Location: United States (Neon/Cloudflare infrastructure)
• Encryption: All data encrypted in transit (TLS) and at rest
• Access Control: Role-based permissions for team members
• Retention: Data stored while account is active; deleted within 30 days of account deletion request

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update or correct your information
• Deletion: Request account and data deletion
• Portability: Export your data in machine-readable format
• Withdraw Consent: Disconnect social accounts or revoke permissions anytime

7. Social Media Permissions

Facebook/Instagram Permissions We Request:

• pages_show_list: View your Facebook Pages
• pages_read_engagement: Read Page posts and comments
• pages_manage_posts: Publish posts on your behalf
• instagram_basic: Access Instagram account info
• instagram_content_publish: Publish Instagram posts/stories
• pages_read_user_content: Read reviews and user-generated content

You control these permissions and can revoke them anytime via your Facebook Settings → Business Integrations.

8. Children's Privacy

zMarket is intended for businesses and users 18+. We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.

9. International Users

If you access zMarket from outside Singapore/SEA, your data may be transferred to and processed in the United States. By using the Platform, you consent to this transfer.

10. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy questions or data requests:

• Email: privacy@zavecoder.com
• Support: https://zmarket.zavecoder.com/support