Data Deletion Instructions for zMarket
For End Users
If you wish to delete your zMarket account and all associated data, you have two options:
Option 1: Self-Service Deletion (Recommended)
- Log in to https://zmarket.zavecoder.com
- Navigate to Settings → Account
- Scroll to the bottom and click "Delete Account"
- Confirm the deletion (this action is irreversible)
- You will receive a confirmation email
What gets deleted:
- Your account profile and credentials
- All connected social media accounts (OAuth tokens)
- All created posts, drafts, and scheduled content
- All analytics and performance data
- Team member associations and permissions
- All business information and settings
Timeline: All data will be permanently deleted within 30 days.
Option 2: Email Request
If you cannot access your account, send an email to:
- Email: privacy@zavecoder.com
- Subject: Data Deletion Request
- Include:
- Your registered email address
- Business name (if applicable)
- Reason for deletion (optional)
We will process your request and confirm deletion within 7 business days.
For Facebook/Instagram Users
When you disconnect your Facebook or Instagram account from zMarket:
- Go to Settings → Connected Accounts
- Click "Disconnect" next to Facebook/Instagram
- Your OAuth access tokens are immediately revoked
- zMarket can no longer access your Facebook/Instagram data
Additional Step (Optional):
Remove zMarket from your Facebook Business Integrations:
- Go to Facebook Settings → Business Integrations
- Find "zMarket" and click Remove
- This revokes all permissions granted to zMarket
What Data We Retain (Legal Compliance)
In accordance with legal obligations, we may retain:
- Transaction records for tax/accounting purposes (up to 7 years)
- Audit logs for security incidents (up to 1 year)
- Anonymized analytics data (non-personally identifiable)
All personally identifiable information (PII) is deleted within 30 days.